Last updated: December 2025
Cable Monkey is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Cable Monkey
Company registered in England and Wales
Company Number: 16077485
Registered Address: WJW Self Storage Woodland Works, Station Road, Cwmbran, United Kingdom, NP44 2YP
Email: sales@cablemonkey.co.uk
For the purposes of data protection law, Cable Monkey is the Data Controller.
2. What Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide directly
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Name
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Company name
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Email address
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Phone number
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Address or site location
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Details provided via enquiries, bookings, or email communication
b) Website usage data
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IP address
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Browser type and version
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Pages visited and time spent
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Referring websites
This data is collected via cookies and analytics tools and does not usually identify you personally.
3. Lawful Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following:
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Contract – where processing is necessary to provide our services
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Legitimate Interests – to operate and improve our business and website
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Consent – where you have explicitly agreed (e.g. marketing emails)
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Legal Obligation – where required by law (e.g. waste documentation)
4. How We Use Your Personal Data
We use your data to:
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Respond to enquiries and bookings
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Provide recycling and collection services
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Issue Waste Transfer Notes and documentation
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Communicate about service updates
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Maintain internal records
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Improve our website and services
We will never sell your personal data.
5. Marketing Communications
We will only send marketing communications where you have given consent or where permitted under legitimate interest rules.
You can opt out at any time by:
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Clicking the unsubscribe link in emails
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Emailing us at sales@cablemonkey.co.uk
6. Cookies
Our website uses cookies to improve functionality and analyse site performance.
Cookies may collect:
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Anonymous traffic data
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Page interactions
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Device and browser information
You can control or disable cookies via your browser settings.
A separate Cookie Policy may apply.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data, including:
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Secure servers and systems
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Restricted access to data
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Regular system updates
Data may be stored or processed outside the UK where necessary, but only with appropriate safeguards in place.
No method of transmission over the internet is 100% secure, and you provide information electronically at your own risk.
8. How Long We Keep Your Data
We only retain personal data for as long as necessary:
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Customer and service records: as required for business and legal purposes
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Waste documentation: minimum of 2 years
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Marketing data: until consent is withdrawn
9. Sharing Your Data
We may share your data only where necessary:
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With service providers supporting our operations
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With regulatory bodies where legally required
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In the event of a business sale or restructure
All third parties are required to handle your data lawfully and securely.
10. Your Rights Under UK GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Restrict or object to processing
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Withdraw consent at any time
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Request data portability
To exercise your rights, contact: sales@cablemonkey.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
👉 https://www.ico.org.uk
11. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy policies or practices of third-party websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: sales@cablemonkey.co.uk
